Shipping Policy

At AlienNeeds, we strive to provide a seamless shopping experience with reliable and timely delivery.

Free Shipping & COD Charges

• Free Shipping: We offer free shipping across India for all prepaid orders above ₹399.
• Cash on Delivery (COD): COD orders will incur an additional fee to cover the cash handling charges levied by our courier partners.

Order Processing

• We aim to process and dispatch your orders as quickly as possible.
• Orders are typically dispatched within 2-7 business days after confirmation.

Delivery Time

• Orders to metro cities usually arrive within 2-3 working days.
• Deliveries to other locations across India may take 3-5 working days.
• Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, or logistical delays.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order in real time using the tracking link provided in the message.

For any further assistance regarding shipping, feel free to contact our support team.