Terms & conditions

Last Updated:14/02/2025

1. Introduction and Agreement

By accessing and using the AlienNeeds website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products and Services

  • Product Descriptions: We strive for accuracy in product descriptions; however, slight variations may occur, especially with customized items.
  • Pricing: Prices are subject to change without prior notice. We ensure accuracy but reserve the right to correct pricing errors.
  • Appearance Variations: Colors and materials may slightly differ due to screen settings and production processes.

3. Purchasing Terms

  • Orders & Payments: Orders are processed once payment is confirmed. Accepted payment methods include [UPI, Cards, NetBanking, COD].
  • Shipping & Handling: Orders are shipped within 2-7 working days. Delivery times may vary based on location.
  • Returns & Refunds: Refer to our Return Policy for eligibility and process details.
  • Exchanges: We only offer exchanges for defective or incorrect items. Contact support within 24hrs for assistance.

4. User Conduct

  • Prohibited Uses: You may not misuse our website, engage in unlawful activities, or infringe on our intellectual property.
  • Intellectual Property Protection: Unauthorized use of our trademarks, content, and designs is strictly prohibited.

5. Privacy Policy Reference

  • We prioritize your privacy. Please review our Privacy Policy for details on data collection, usage, and protection.

6. Intellectual Property Rights

  • All trademarks, designs, and content on AlienNeeds are the exclusive property of AlienNeeds. Unauthorized use is prohibited.

7. Limitations of Liability

  • Product Defects: Our liability is limited to product replacement or refund, subject to our policies.
  • Website Availability: We do not guarantee uninterrupted access and are not liable for service disruptions.

8. Amendments

AlienNeeds reserves the right to update these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

For any inquiries, contact us at alienneeds.in@gmail.com

Thank you for shopping with AlienNeeds!